At Casinoin.io we offer a platform and services that enable our clients to enjoy gaming. Our aim is to provide you with a safe, secure regulated environment which will give you a pleasant and rewarding experience. We encourage our clients to use our services responsibly and in a reasonable manner.

Gaming can be both entertaining and profitable, but you can’t always win. Losing is part of the game and you have to be prepared for it. Therefore you should play responsibly, and not risk money that you can’t afford to lose. Gaming can also be addictive and can easily make you lose perspective of time and money. At Casinoin.io, we want all your gaming experience to be as positive as possible and give you the means to control your game play.

Our customer's wellbeing is of utmost importance, we take our responsible gambling role very seriously and recommend that you:

Treat your gaming as a form of entertainment and only use money that you have set aside for your entertainment.
・Do not bet or wager amounts larger than you are comfortable with.
・Do not bet or wager with money you cannot afford to lose.
・Do not chase your losses.
・Do not let your gaming take up time that you would usually spend on other activities.

If you have any concerns about your gambling habits and feel that you can’t follow these recommendations we urge you to seek advice from accredited organisations that can offer support and advice.

GamCare
Keep It Fun
Gambling Therapy
Gamblers Anonymous

On request, we will place your account on the minimum of a 24-hour cooling off period, this will be followed by one of our support agents informing you of the voluntary one week, one month, six month self-exclusions available.

Please take note, accounts closed under our self-exclusion policy cannot be reversed or reopened for any reason. However, once your self-exclusion has expired we will email you to let you know your account is active again.

Underage

If you wish to gamble with us at Casinoin.io you must be over 18 years of age or the legal minimum age for gambling in the jurisdiction you reside in and legally allowed, under the laws applicable to you.

If you share your computer with underage individuals and worry about them having access to the site, it is important to make sure that usernames, passwords, and banking details are kept private. Parental control software solutions such as NetNanny can be useful in restricting access to gambling sites. If you need additional help, you can always contact our support team.

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